FAQs

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Q: What is the UH Listens 2U community panel?
A: The University Hospitals Listens 2U community panel is composed of UH patients and non-UH patients who reside in Northeast Ohio. Panel members are contacted once or twice a month and are asked to complete short online surveys or other research opportunities on a variety of topics that range from products and services, advertising materials, and your opinions on healthcare in your community and as it relates to your personal needs. The information influences decision-makers at University Hospitals and in the healthcare industry.

Q: What is an online research forum?
A: An online research forum is a community of individuals with similar interests, and experiences, who have voluntarily chosen to participate in online research studies about various topics related to their common interests.

Q: What are the requirements to join the UH Listens 2U community panel?
A: In order to become a panelist, members should have an interest in influencing decision-makers at University Hospitals and in the healthcare industry. You must be at least 18 years old and reside in Northeast Ohio.

Q: What information is required to become a panel member?
A: A brief member profile is the only information required for joining the panel. Your member profile will include basic contact information and vital data – gender, ethnicity, income and education and some health/patient information.

Q: How do I register to become a UH Listens 2U panelist?
A: Click on the “Sign up now” link located on the UH Listens 2U login screen.

Q: What are the benefits of being a panelist?
1. You will receive exclusive research updates for your participation in some projects via the Quarterly Forum Newsletter.
2. For each survey that you take, you will be entered into a drawing to win gift certificates or University Hospitals promotional items.
3. You will influence the adoption and development process of medical and wellness services at University Hospitals.
4. You will be privy to information about emerging trends and services before they are released.
5. You may be invited to attend focus groups or other special events.
6. You can propose topics for future surveys that are of interest to you.

Q: How long will I remain on the panel?
A: You may remain on the panel as long as you choose to participate in at least two surveys per year. Members may remove themselves from the panel by sending an e-mail request to support@uhlistens2u.uhhospitals.org

Q: How do I complete a survey?
A: You will be e-mailed a unique URL address for each survey to which you are invited. Simply click on that URL or cut and paste it into a web browser of your choice and complete the survey form online. Survey length is closely controlled to minimize the use of your time.

Q: How long will I have to complete each survey?
A: You will typically have anywhere from 72 hours to one week to complete each survey.

Q: How many surveys and research opportunities do I have to complete?
A: We encourage participation in as many studies as you are invited to take. For each study you complete you will be entered into a drawing for a gift card. In order to be considered an active member of the UH Listens 2U community panel, we ask that you participate in at least two panel studies per year.

Q: Will my responses provided in research studies be confidential?
A: Yes. We will never share any information about you.

Q: Will my profile information be sold to other companies?
A: UH Listens 2U member information is not sold or distributed to any company. All information is strictly confidential and privacy is guaranteed. Your name will never be sold, exchanged, or distributed to any other party without your express acknowledgement.